At Barcud, we will take pride in what we do and take pride in doing it well.
If you have a repair, please report it by using one of the methods below.
Phone
To report a repair by phone, please click here to call us or contact us on 0300 111 3030
Checklist
Click here to view our report checklist
Online Tenants Portal
Click here to report a repair, pay rent & update your details
Out of Hours
Click here to view our out of hours guidance
What happens when I report a repair?
- We provide a Monday to Friday repairs service together with an 'out of hours' emergency repairs service provided by Delta Wellbeing.
- We aim to raise a work order on the day of reporting, unless we need to inspect the repair first.
- We will offer an appointment, where possible, that will be mutually convenient, or aim to complete repairs as follows:
- Emergency Repairs within 24 hour
- Urgent repairs within 5 days
- Non urgent routine repairs within 28 days
